Archive For November 18, 2011

Free Lessons in Industrial Design & Customer Experience

Free Lessons in Industrial Design & Customer Experience

I seldom write consumer product reviews and this blog is about the furthest thing from a consumer focused site but, every so often, I come across a notable tidbit that is worthy of mention. A few weeks ago, it was Sprint unilaterally changing the terms of their wireless contracts (Sprint is Giving Free Customer Service…

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